Fraudulent Emails

May 7, 2015 | Latest News

It has come to our attention that a number of email messages claiming to be from “Administrator” are circulating. These messages reference an Exchange email ID and invite the reader to open an attachment to manage their email account.
All of these messages are fraudulent and do not originate from Lexicom, even if they appear to come from us. Do not open the attachment.
You can easily identify and protect yourself from this sort of message in the future by considering a few simple points:

  • do not open any attachments on any message that is not a direct reply to a message you, youself, sent. In fact, be suspicious of any attachments you are not expecting even in a regular email exchange.
  • if a message claims to be from a generic role (“administrator”, etc.), it is almost certainly not legitimate. While Lexicom does send some automated notices from a generic email address, these will not contain attachments nor will they as for any sensitive information. They will clearly identify what they are.
  • if the message appears to be addressed to someone else, it probably isn’t legitimate
  • if the message has a salutation including the part of your email address before the @ sign, it probably isn’t legitimate
  • if the message requests that you open an attachment or click on a link to complete an action, it is almost certainly a scam
  • if the message purports to be from a company you don’t do business with, it’s certainly a scam
  • if the message asks you to fill in any information or provide any access credentials, it is most likely a scam

The most important thing is to trust your instinct. If something feels like it is wrong somehow, it probably is. If you have any doubts whatsoever, verify the message through other means.

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I forgot to say in my previous email that when I was discussing this with Kendra a couple of days ago she said that yours was by far the best firm she had ever worked with on websites and that your staff were so good.

L. W. , Director
International Policy Network, London, UK


It sure is a pleasure working with you and your people – they always make me feel as if I’m your only customer.

R. L., IT Manager
National Center for Policy Analysis, Dallas, Texas


To be honest, when (it was) suggested that we design a web page, I was less than enthusiastic. But thoroughly enjoyed the process — it was very easy working with you. I can’t believe how quickly everything came together. And the result is fantastic. Thanks.

D. G.
Doctor and author of Code Blue
Toronto, Ontario