Spam and Forwarding

It is quite popular to forward email to a large provider such as gmail or hotmail. Doing so even appears to eliminate a much larger percentage of spam than Lexicom’s own filters, particularly in the case of forwarding to gmail.

There is, however, a significant problem you should be aware of when you do so. You may be missing legitimate emails if you do so. If your email address gets a large volume of junk mail all at once, you may find that none of your emails get through. This is likely because gmail has blocked our server from sending mail to your gmail account because of all the spam you have arranged to have forwarded to gmail. That’s right. Forwarding your email to gmail can get our server blocked. When this happens, there is absolutely nothing we can do about it.

In general, it is better to retrieve your email directly from our server using POP3 or IMAP. If, however, you really want to use gmail and you are having trouble with your email bouncing, you can configure gmail to retrieve your email from your account on our server by POP3 in your gmail settings. If you leave the “leave a copy on the server” option unchecked, it will be just like having your email autoforwarded. Any new messages arriving on your account with Lexiciom will then appear in your gmail inbox. Even better, you will be able to see that they came from the account here.

On the other hand, if you are forwarding all your email for your entire domain to gmail, you might consider if setting up your domain to host all your email at gmail is a good fit. It may not be, of course, but if you are forwarding everything there already, it might be.

 

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